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Privacy Policy

Coretron Optoelectronics Inc. (“Coretron,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how information may be collected, used, disclosed, and protected when you interact with Coretron, including through coretron.ca.
 

Information We May Collect

Depending on how you interact with us, we may collect information such as:

  • Name;

  • Company name;

  • Job title;

  • Email address;

  • Telephone number;

  • Billing and shipping addresses;

  • Project information;

  • Quotation and order information;

  • Communications with Coretron;

  • Website form submissions; and

  • Technical information relating to use of our website.

We do not intentionally request sensitive personal information through our general website forms.
 

How We Use Information

Information may be used to:

  • Respond to inquiries;

  • Prepare quotations;

  • Process orders;

  • Coordinate deliveries;

  • Provide technical or warranty support;

  • Maintain customer and supplier records;

  • Communicate about products, services, projects, or orders;

  • Improve our website and services;

  • Maintain security and prevent misuse;

  • Meet accounting, tax, regulatory, and legal requirements; and

  • Carry out other purposes reasonably connected with our business relationship.
     

Website Information and Cookies

Our website and service providers may use cookies or similar technologies necessary to operate the website, understand site usage, maintain security, and improve user experience.

Your browser may allow you to restrict or delete cookies. Some website functionality may be affected if cookies are disabled.
 

Service Providers

Coretron may use third-party service providers to support functions such as:

  • Website hosting;

  • Email;

  • Analytics;

  • Customer relationship management;

  • Accounting;

  • Payment processing;

  • Data storage;

  • Shipping and logistics; and

  • Information technology.

These providers may process information on our behalf and may operate in Canada or other jurisdictions.

Where appropriate, Coretron takes reasonable steps to require service providers to handle information in a manner consistent with applicable privacy requirements.
 

Disclosure of Information

Coretron does not sell personal information.

Information may be disclosed where reasonably necessary to:

  • Complete an order or delivery;

  • Work with manufacturers, agents, distributors, carriers, or service providers;

  • Protect Coretron’s legal rights;

  • Investigate suspected fraud or misuse;

  • Comply with a lawful request, court order, regulatory requirement, or applicable law; or

  • Complete a business transaction involving Coretron, subject to applicable legal requirements.
     

Marketing Communications

Where required by applicable law, Coretron will obtain appropriate consent before sending commercial electronic messages.

Marketing communications will provide an appropriate way to unsubscribe.

Transactional communications relating to quotations, orders, projects, warranty matters, accounts, or existing business relationships may still be sent where permitted by law.
 

Information Security

Coretron uses reasonable administrative, technical, and physical safeguards appropriate to the nature of the information in our possession.

No internet transmission or electronic storage system can be guaranteed to be completely secure.
 

Retention

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected and to satisfy applicable business, accounting, warranty, regulatory, and legal requirements.

Information that is no longer required may be securely deleted, destroyed, or anonymized where appropriate.
 

Access and Correction

You may contact Coretron to request access to or correction of personal information we hold about you, subject to applicable legal limitations.
 

Questions or Privacy Requests

For questions about this Privacy Policy or Coretron’s handling of personal information, please contact:
 

Coretron Optoelectronics Inc.
220 Viceroy Rd, Unit 14
Concord, Ontario L4K 3C2
Canada
 

Email: info@coretron.ca
Phone: +1 416 881 8766
 

Updates to This Policy

Coretron may update this Privacy Policy from time to time.

The current version will be posted on this website with the applicable revision date.

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